Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Time
We ship internationally to most countries. Once your order has been dispatched, please allow the following estimated delivery times:
| Destination | Estimated Delivery Time |
|---|---|
| International | 7–12 business days |
Please note: delivery times are estimates and are not guaranteed. Delays can occasionally occur due to customs processing, local courier delays, weather, or other circumstances beyond our control.
Total estimated time from order to delivery: 8–14 business days (processing + shipping).
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
[Optional: e.g., "We offer free standard shipping on all orders" or "Shipping rates vary based on destination and order weight."]
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress.
Please allow 24–48 hours after receiving your tracking number for tracking information to update, as it may take some time for the courier to scan the package into their system.
Customs, Duties, and Taxes
Vyntaro is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are determined by your local customs office. Please contact your local customs office for more information before placing your order if you have concerns.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery window, please contact us at [support email] with your order number so we can investigate.
We are not liable for orders that are lost, delayed, or damaged due to incorrect shipping information provided by the customer, natural disasters, customs issues, or carrier delays outside our control.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. Vyntaro is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at [support email] — we will do our best to correct it before the order ships, but cannot guarantee changes once an order has been processed.
Multiple Items
If you order multiple items, they may be shipped separately from different warehouses and could arrive at different times. This is normal and does not indicate an issue with your order.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: [support email] Website: [your website URL]